HomeLatest FeedsTechnology NewsAn unknown person sent 100 gigabytes of incriminating data to a German...

An unknown person sent 100 gigabytes of incriminating data to a German newspaper


The documents also mention phantom braking, unexpectedly accelerating cars and customer service negligence.

More than 23,000 documents intended for internal use were delivered to the editors of the German Handelsblatt, which Tesla related to defects in your cars. With the help of information security experts from the Fraunhofer Institute, the newspaper’s journalists verified that the files really came from Elon Musk’s company.

The documents contain troubling things: for example, they describe more than 2,400 cases where Tesla’s driver assistance systems accelerated cars against the will of the users, but also more than 1,500 cases related to braking can be read in the files.

It is possible that Elon Musk may soon go to court again due to Tesla's problems
It is possible that Elon Musk may soon go to court again due to Tesla’s problems

These include 139 occasions when a Tesla performed unexpected emergency braking without any precedent, despite the external conditions, but they also write about 383 cases when so-called phantom braking took place after the vehicle’s on-board computer failed to do so due to a malfunction of the car’s sensors. concluded that there was a risk of collision.

More than 1,000 incidents are also included in the documents, which ended in a collisionand more than 3,000 of Tesla’s customers expressed their concerns about the improper operation of the driver support systems.

The oldest of the documents sent to Handelsblatt is dated 2015, and the most recent is from last March. During that time, the company has shipped about 2.6 million vehicles with what they call Autopilot (which isn’t capable of full self-driving). For this reason, for deceiving consumers Elon Musk’s company has already been condemned in court, but several investigations are underway against Tesla. Most of the mentioned cases occurred in the United States, but there are also Asian and European incidents, the latter of which were mainly reported by German Tesla owners.

Several American and European Tesla owners also complained that the company’s representatives did not go out of their way to solve the problems, and in fact, generally tried to reduce the company’s perceived or real responsibility as much as possible.

The Tesla files reveal that the company’s employees were given precise instructions on how to communicate with customers. Based on this, it can be stated that the Tesla administrators had to take the greatest care to give customers reporting problems as little attack surface as possible.

In relation to the results of technical inspections related to individual incidents, for example, they drew the attention of the administrators to share their content with customers only when absolutely necessary, and even then only verbally.

Do not copy the text of the report into email, text messages or leave a voice message about it on the customer’s voicemail

– this instruction is specifically stated in the documents obtained by the German newspaper.

Several Tesla owners interviewed by the newspaper confirmed that the administration was always done orally, and that written documentation was never sent. Among them is a doctor from California whose Tesla accelerated into two concrete pillars two years ago.

Tesla has not yet commented on Handelsblatt’s reports.

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Mr.Mario
Mr.Mario
I am a tech enthusiast, cinema lover, and news follower. and i loved to be stay updated with the latest tech trends and developments. With a passion for cyber security, I continuously seeks new knowledge and enjoys learning new things.

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